Frequently Asked Questions
Find answers to the most common questions about orders, shipping, returns, and payments at Ghost Clothing.
How do I place an order?
Simply browse our shop, select your item, add it to cart, and proceed to checkout.
You will receive payment instructions via PayFast or available payment methods.
How long does delivery take?
Delivery usually takes 2–5 working days depending on your location and courier service.
Can I return my item?
Yes, items can be returned within 7 days if they are unused, unworn, and in original condition.
Please refer to our Returns Policy for full details.
What payment methods do you accept?
We accept secure payments via PayFast and other approved payment gateways.
Can I cancel my order?
Orders can only be cancelled before they are shipped. Once dispatched, cancellation is not possible.
What if I receive a damaged item?
If you receive a damaged or incorrect item, contact us within 48 hours with proof.
We will replace or refund your order.