Frequently Asked Questions
Find answers to common questions about orders, shipping, returns, and payments.
How do I place an order?
Browse shop, select item, add to cart, then checkout.
How long does delivery take?
Usually 2–5 working days depending on location.
Can I return my item?
Yes, within 7 days if unused and in original condition.
What payment methods do you accept?
PayFast and other secure gateways.
Can I cancel my order?
Only before shipping.
What if I receive a damaged item?
Report within 48 hours with proof for replacement/refund.